Frequently Asked Questions

Custom Sculptures

Do you offer custom sculptures?

Yes. We create fully custom sculptures tailored to your space, style, and project requirements. You can customize size, material, finish, design details, and base options using bronze, stainless steel, stone, or fiberglass.

Can you create a sculpture from my idea or reference images?

Yes. We can develop a sculpture based on sketches, photos, or conceptual references, and refine the design with you before production begins.

Can you create a sculpture from a photo?

Yes. We can create portrait, memorial, religious, or animal sculptures based on photographs and reference materials.

What can I customize on a sculpture?

You can customize size, material, finish, design details, base/pedestal, installation method, and optional fountain features.

What information do you need for a quote?

To prepare an accurate quotation, please share your reference images, desired size, material preference, installation location, timeline, and quantity. If a base or pedestal is needed, let us know your preferred material and dimensions. We can also recommend suitable materials, sizing, pedestal options, and installation solutions based on your project.

How can I make sure the sculpture meets my expectations?

Before production begins, we provide design drawings and, when needed, physical or digital prototypes for review and approval. We also share photos and videos of the finished sculpture before shipment to ensure the final piece meets your expectations.

Can I request changes before production starts?

Yes. Revisions can be made during the design review stage. Depending on the project, adjustments may also be possible during the prototype approval process before final production begins.

Will I see a prototype before production?

Yes. Depending on the sculpture and project requirements, we may provide a clay model, 3D-printed model, foam model, or other prototype for approval before full production begins.

Is there a minimum order quantity?

No. We accept both single-piece commissions and large-scale projects.

What payment options are available?

Most orders can be purchased online with full payment. For larger custom projects, we may offer staged payment:
50% deposit + 50% before shipment.

Materials & Finishes

What materials are available?

We offer sculptures in bronze-based metal casting (including bronze, brass, and copper variations), stainless steel, stone (marble, granite, travertine), and fiberglass (FRP).
Bronze casting allows a wide range of tonal expressions, from traditional bronze to warmer brass tones and natural copper patinas, depending on the design intent.

Which material is best for my project?

Bronze for timeless sculpture, stainless steel for modern design, stone for natural aesthetics, fiberglass for lightweight flexibility.

What finishes are available?

We offer a variety of finishes including polished, brushed, matte, patina, electroplated, painted, and natural stone textures, depending on the material and design style.
Each finish is selected to enhance the sculpture’s form and suit its intended environment, whether indoor, outdoor, or architectural settings.
Custom finishes are also available for select projects.

Are your sculptures suitable for outdoor use?

Yes. We offer sculptures designed for outdoor environments. Our recommended materials for long-term outdoor use include stainless steel, bronze, and natural stone.
For temporary or large-scale installations, fiberglass (FRP) may also be suitable. We always recommend the most appropriate material based on the installation environment and project requirements.

Are your sculptures suitable for coastal environments?

Yes. We recommend marine-grade stainless steel, bronze, and granite for coastal installations due to their durability in salt-air conditions. Other materials may be suitable depending on the design and exposure level.

Can sculptures be installed indoors and outdoors?

Yes. Our sculptures are designed for both indoor and outdoor installation, with materials selected based on the environment and durability requirements.

Fountain Sculptures

Can this sculpture be turned into a fountain?

Yes. Many sculptures can be customized into fountain sculptures with integrated water systems.

How do fountain sculptures work?

They use a closed-loop water system with a built-in pump to circulate water continuously.

Do fountain sculptures require special installation?

Yes. Fountain sculptures may require electrical preparation and site-specific installation planning depending on size and design.

Pricing

How much does a custom sculpture typically cost?

Pricing depends on size, material, complexity, and finish. Each project is quoted individually.

What factors affect pricing?

Pricing is based on size, material, design complexity, finish, base requirements, quantity, and production timeline.

Do you work with architects, designers, and commercial clients?

Yes. We regularly collaborate with architects, designers, developers, and hospitality clients, providing custom sculpture solutions for residential, commercial, and public projects.

Shipping & Installation

Do you ship internationally?

Yes. We ship worldwide.

How are sculptures packaged?

All sculptures are securely wrapped with protective materials and shipped in custom wooden crates to ensure safe transportation.

What is the typical lead time for a custom sculpture?

Production time typically ranges from 11–15 weeks, depending on size, material, and design complexity.
Each sculpture is carefully crafted through a multi-stage production process to ensure quality and detail.

How long will shipping take?

Shipping typically takes around 2 weeks, depending on the destination.

Will I receive tracking information?

Yes. Tracking details will be provided once your sculpture has shipped.

What happens if my sculpture arrives damaged?

Please contact us with photos and videos. We will take care of it.

Will special equipment be required for delivery?

For larger sculptures, forklift or crane unloading may be required depending on size and installation site.
We will advise you in advance if any specific delivery access or unloading arrangements are needed.

Do you offer installation guidance?

Yes. We provide installation guidance and support to help ensure a smooth installation process.

Warranty & Support

How do you ensure the quality of my sculpture before shipping?

Yes. Each sculpture is carefully reviewed before leaving our workshop to ensure it meets our quality and finish standards.

How will I be updated on my sculpture’s progress?

Yes. We provide updates at key stages throughout the production process to keep you informed as your sculpture takes shape.

Do your sculptures come with a warranty?

Yes. We offer a 2–3 year warranty on our sculptures, depending on the material and installation environment.
Detailed coverage information can be found on our Warranty page.

How do I maintain my sculpture?

Most sculptures require minimal care to maintain their appearance over time.
Care instructions vary by material and are provided for each project.
For detailed guidance, please refer to our Care & Maintenance Guide.

How do I prevent algae or water issues in fountains?

Regular cleaning and proper water care are usually sufficient to maintain clear and stable fountain performance.
We also recommend occasional pump checks to ensure smooth circulation.

How do I winterize a fountain sculpture?

In freezing climates, fountain sculptures should be drained and the water system shut down to prevent freezing damage.
For most installations, this may also include removing or protecting the pump depending on the system design.
We can provide specific winter care guidance based on your fountain setup.

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